HOW CAN I RETURN MY ORDER?
You have the option to return or exchange one or more items within 30 DAYS following receipt of your original order provided that the items meet our return conditions (unworn, labeled and in their original packaging).
Return costs are your responsibility , with the exception of a defective product upon receipt, or an error by Newtone when sending the product. Returned products must be in their original packaging and packaging, and must not have been subject to prolonged wear. As a result, items returned incomplete, damaged, used or soiled cannot be returned.
1. Please visit our online returns form to save your items. (Items that are returned without the form having been previously completed will not be accepted).
RETURN FORM2. Please fold the garment correctly before returning it.
3. Pack all returned items securely in a box, along with the purchase invoice and a note specifying your RMA number . You can use the packaging the items arrived in or another box if you prefer.
4. Print your label and stick it on your package.
As soon as we receive the return, a confirmation will be sent to you by email.