delivery
We use the services of La Poste (Tracked Colissimo with signature) to deliver your orders.
Once the parcel has been prepared by us, it will be delivered to you against a signature. If you are absent, a delivery notice will be left for you so that you can choose a new delivery date on the Internet within the following time limits 6 working days or pick up your parcel the next day 3 p.m. at the post office of your choice.
If you don't express a choice, you will be able to recover your parcel in your post office of attachment, within 15 days.
Follow the progress of your parcel at any time on www.laposte.fr.
Once the parcel has been prepared by us, it will be delivered to you against a signature. If you are absent, a delivery notice will be left for you so that you can choose a new delivery date on the Internet within the following time limits 6 working days or pick up your parcel the next day 3 p.m. at the post office of your choice.
If you don't express a choice, you will be able to recover your parcel in your post office of attachment, within 15 days.
Follow the progress of your parcel at any time on www.laposte.fr.
FRANCE AND CORSICA
Delivery is free in mainland France for orders over €150.
| DESTINATION | TRANSPORT | DEADLINE | RATE |
|---|---|---|---|
| FRANCE | Colissimo with tracking and signature | 3-5 working days | 7€ |
| CORSICA | Colissimo with tracking and signature | 3-5 working days | 7€ |
EUROPE AND THE WORLD
Depending on the country of delivery, your order may be subject to customs charges.
FOR ORDERS SHIPPED TO COUNTRIES OUTSIDE THE EUROPEAN UNION :
- it will be delivered against payment of customs duties and taxes.
FOR ORDERS SHIPPED TO THE UNITED KINGDOM :
Where the price excluding additional costs is more than €150, is:
- subject to customs duties ranging from 3.5% to 17%, depending on the model.
- subject to 20% VAT on the price of the product plus any additional costs and customs duties.
- subject to customs duties ranging from 3.5% to 17%, depending on the model.
- subject to 20% VAT on the price of the product plus any additional costs and customs duties.
| DESTINATION | TRANSPORT | DEADLINE | RATE |
|---|---|---|---|
| GERMANY / LUXEMBOURG / NETHERLANDS / MONACO / BELGIUM | Colissimo with tracking and signature | 4-7 days (working) | 9,90€ |
| AUSTRIA / SPAIN / PORTUGAL / IRELAND / ITALY | Colissimo with tracking and signature | 4-7 days (working) | 11,95€ |
| DENMARK / ESTONIA / HUNGARY / LATVIA / LITHUANIA / POLAND / CZECH REPUBLIC / SLOVAKIA / SLOVENIA / SWEDEN / SWITZERLAND | Colissimo with tracking and signature | 4-7 days (working) | 12,95€ |
| BULGARIA / CYPRUS / CROATIA / FINLAND / GREECE / ISLANDE / MALTA / NORWAY / ROMANIA / SPAIN CROATIA / FINLAND / GREECE / ICELAND / MALTA / NORWAY / ROMANIA / AUSTRALIA / CANADA / CHINA / SOUTH KOREA / USA / HONG KONG / CHINA AUSTRALIA / CANADA / CHINA / HONG KONG / SOUTH KOREA / INDIA / JAPAN / RUSSIA / SINGAPORE / THAILAND / USA INDIA / ISRAEL / JAPAN / RUSSIA / SINGAPORE / THAILAND / VIETNAM / U.S.A. AFRICA (excluding Maghreb) / MIDDLE EAST / OTHER ASIAN COUNTRIES | Colissimo with tracking and signature | 4-7 days (working) | 14,95€ |
DOM TOM
| DESTINATION | TRANSPORT | DEADLINE | RATE |
|---|---|---|---|
| GUADELOUPE / LA REUNION / MARTINIQUE / MAYOTTE ST PIERRE ET MIQUELON | Colissimo with tracking and signature | 4-10 working days | 11,95€ |
| GUYANNE / NEW CALEDONIA / FRENCH POLYNESIA | Colissimo with tracking and signature | 4-10 working days | 11,95€ |
| ST BARTH / ST MARTIN | Colissimo with tracking and signature | 4-10 working days | 11,95€ |
Make a return
HOW CAN I RETURN MY ORDER?
You can return or exchange one or more items within 30 DAYS of receiving your original order, provided that the items comply with our return conditions (unworn, labelled and in their original packaging).
You are responsible for return shipping costs, except in the case of a defective product upon receipt, or an error by Newtone in shipping the product. Returned products must be in their original packaging and must not have been subject to extended shipping. Items returned incomplete, damaged, used or soiled will not be accepted.
2. Please fold the garment correctly before returning it.
3. Securely pack all returned items in a box, along with the purchase invoice and a note stating your RMA number. You can use the packaging in which the items arrived, or another box if you prefer.
4. print your label and stick it on your parcel.
As soon as we receive your return, we will send you a confirmation by e-mail.
Reimbursement
Our hard policy 30 days. If more than 30 days have elapsed since your purchase, we are unfortunately unable to offer you a refund or exchange.
Any item that is not in its original condition, is damaged or is missing parts for reasons not due to our error, we will unfortunately not be able to offer you a refund or exchange.
Once your return has been received and inspected, we will send you an email to inform you that we have received your returned item.
We will also notify you if your refund is approved or denied. If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within 5 to 10 working days.
If the returned item was paid for in a currency other than that of your place of residence, any refund will be made in the currency of purchase. Due to changes in exchange rates, the amount refunded may be higher or lower than the price originally paid.
Any item that is not in its original condition, is damaged or is missing parts for reasons not due to our error, we will unfortunately not be able to offer you a refund or exchange.
Once your return has been received and inspected, we will send you an email to inform you that we have received your returned item.
We will also notify you if your refund is approved or denied. If your request is approved, your refund will be processed and a credit will automatically be applied to your credit card or original payment method within 5 to 10 working days.
If the returned item was paid for in a currency other than that of your place of residence, any refund will be made in the currency of purchase. Due to changes in exchange rates, the amount refunded may be higher or lower than the price originally paid.
LATE OR MISSING REFUNDS (if applicable)
If you have not yet received a refund, check your bank account first.
Next, contact your credit card company. It may take some time before your refund is officially published. Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us. [email protected].
Next, contact your credit card company. It may take some time before your refund is officially published. Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us. [email protected].
If you have not yet received a refund, check your bank account first.
Next, contact your credit card company. It may take some time before your refund is officially published. Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us. [email protected].
Next, contact your credit card company. It may take some time before your refund is officially published. Next, contact your bank. There is often some processing time before a refund is posted.
If you have done all of this and still have not received your refund, please contact us. [email protected].
ITEMS FOR SALE (if applicable)
Only regular priced items can be refunded.
Payment in 4 instalments
We offer you the benefit of payment in 4 times free of charge with Paypal no minimum purchase
To take advantage of this payment facility, choose the Paypal payment method once in your shopping cart. You will be redirected directly to the Paypal platform. Paypal in which payment in 4 instalments is free of charge will be proposed, your request will be verified and you will be able to finalize your payment. If you don't have an account PaypalYou must create one to benefit from this payment facility
1Choose Paypal as payment method
2Payment in 4x will be displayed if available for your account. and if you haven't reached your payment limit, select it.
3Your request is checked in real time and answered in a matter of seconds.
4Finalize payment
To take advantage of this payment facility, choose the Paypal payment method once in your shopping cart. You will be redirected directly to the Paypal platform. Paypal in which payment in 4 instalments is free of charge will be proposed, your request will be verified and you will be able to finalize your payment. If you don't have an account PaypalYou must create one to benefit from this payment facility
1Choose Paypal as payment method
2Payment in 4x will be displayed if available for your account. and if you haven't reached your payment limit, select it.
3Your request is checked in real time and answered in a matter of seconds.
4Finalize payment
WHY DOESN'T MY PAYPAL ACCOUNT OFFER ME PAYMENT IN 4X?
The payment solution Paypal 4 times free of charge allows you to spread your purchase over three monthly payments, subject to acceptance by Paypal.
It is therefore the platform that processes the requests. The response is immediate. If the payment in 4 times does not appear at the time of the payment via paypal, it is often that you reached your ceiling of payment: increase it via your bank account or contact Paypal: It is of course necessary to have a Paypal account associated with a verified payment method.
It is therefore the platform that processes the requests. The response is immediate. If the payment in 4 times does not appear at the time of the payment via paypal, it is often that you reached your ceiling of payment: increase it via your bank account or contact Paypal: It is of course necessary to have a Paypal account associated with a verified payment method.
Secure payment
On the online store newtone-brand.comEvery purchase is made with maximum security. We only use secure connections, as evidenced by the URL prefix "https" and the padlock symbol in the browser address bar.
Newtone reserves the right to refuse to honor any order from a User with whom it would be in dispute, of any nature whatsoever.
Payment on our site newtone-brand.com is managed by Shopify Payment and Payalthe world's leading online payment system and used by hundreds of websites in France.
- Shopify Payment is based on the SSL (Secure Socket Layer) encrypted exchange protocol and provides all the assurances required for Internet transactions. The integrity of data exchanged between the Buyer and the secure Shopify Payment platform is protected against hacking attempts. Confidential data is transmitted encrypted directly to the Shopify Payment server, without ever passing through Newtone's servers.
- Paypal allows you to make online transactions without having to give your bank details. Once registered, you only need to give your e-mail address and password to pay for your purchases or make a transfer, which is a real time saver.
Your bank details remain private All payment information passes through Stripe's servers. No credit card information appears on our website Newtone-brand.com, we never have access to it.
Newtone reserves the right to refuse to honor any order from a User with whom it would be in dispute, of any nature whatsoever.
Payment on our site newtone-brand.com is managed by Shopify Payment and Payalthe world's leading online payment system and used by hundreds of websites in France.
- Shopify Payment is based on the SSL (Secure Socket Layer) encrypted exchange protocol and provides all the assurances required for Internet transactions. The integrity of data exchanged between the Buyer and the secure Shopify Payment platform is protected against hacking attempts. Confidential data is transmitted encrypted directly to the Shopify Payment server, without ever passing through Newtone's servers.
- Paypal allows you to make online transactions without having to give your bank details. Once registered, you only need to give your e-mail address and password to pay for your purchases or make a transfer, which is a real time saver.
Your bank details remain private All payment information passes through Stripe's servers. No credit card information appears on our website Newtone-brand.com, we never have access to it.
PAYMENT IN 4 INSTALMENTS WITHOUT CHARGE WITH PAYPAL
We offer you the benefit of payment in 4 times free of charge with Paypal with no minimum purchase.
To take advantage of this payment facility, choose the Paypal payment method once in your shopping cart. You will be redirected directly to the Paypal platform. Paypal in which payment in 4 instalments is free of charge will be proposed, your request will be verified and you will be able to finalize your payment. If you don't have an account PaypalTo benefit from this payment facility, you need to create one.
1. Choose Paypal as payment method
2. The payment in 4x will be displayed if it is available for your account, and if you have not reached your payment limit : select it.
3. Your request is checked in real time and answered within seconds.
4. Finalize payment
To take advantage of this payment facility, choose the Paypal payment method once in your shopping cart. You will be redirected directly to the Paypal platform. Paypal in which payment in 4 instalments is free of charge will be proposed, your request will be verified and you will be able to finalize your payment. If you don't have an account PaypalTo benefit from this payment facility, you need to create one.
1. Choose Paypal as payment method
2. The payment in 4x will be displayed if it is available for your account, and if you have not reached your payment limit : select it.
3. Your request is checked in real time and answered within seconds.
4. Finalize payment
WHY DOESN'T MY PAYPAL ACCOUNT OFFER ME PAYMENT IN 4X?
The payment solution Paypal 4 times free of charge allows you to spread your purchase over three monthly payments, subject to acceptance by Paypal.
It is therefore the platform that processes the requests. The response is immediate. If the payment in 4 times does not appear at the time of the payment via paypal, it is often that you reached your ceiling of payment: increase it via your bank account or contact Paypal: It is of course necessary to have a Paypal account associated with a verified payment method.
It is therefore the platform that processes the requests. The response is immediate. If the payment in 4 times does not appear at the time of the payment via paypal, it is often that you reached your ceiling of payment: increase it via your bank account or contact Paypal: It is of course necessary to have a Paypal account associated with a verified payment method.
We accept most major credit cards
We accept VISA and Mastercard. However, we do not yet accept American Express cards.
Maintenance and washing
We advise you to remove the badges before each wash.
This garment is made using a unique hand-dyeing technique and a specific treatment; your piece NEWTONE dyeing process, can cause bleeding on lighter-colored garments.
Each product NEWTONE is a single item and collector which will skate with the washing process, giving it its special and inimitable character.
Therefore, it is recommended to wash your product NEWTONE separately, upside down and only by hand.
This garment is made using a unique hand-dyeing technique and a specific treatment; your piece NEWTONE dyeing process, can cause bleeding on lighter-colored garments.
Each product NEWTONE is a single item and collector which will skate with the washing process, giving it its special and inimitable character.
Therefore, it is recommended to wash your product NEWTONE separately, upside down and only by hand.
We accept VISA and Mastercard. However, we do not yet accept American Express cards.
Our history
Since 2017
Newtone is a brand steeped in American thrift shopsroadmovie cinema and the rock music of the 70's. Since 2017, Yohann and Julien, two brothers proudly present their creations of tees, sweatshirts, hoodies, dresses etc. at the vintage stylefor women.
And since 2024, for men...
And since 2024, for men...
"Welcome to the world of Newtone©, where every fit, every design and every badge tells its own story".
In our workshop, we give free rein to our imagination to design and produce the graphics that adorn each of our pieces. Every choice of material is carefully studied to guarantee optimum quality. And to give our garments an authentic touch, we use specific dyeing and treatment techniques to create a falsely aged imprint.
Each graphic is meticulously printed on the textile with great attention to detail, because we believe that print quality is essential for a flawless end result. What's more, our passion for detail is also reflected in the creation of unique badges for each piece. These badges are carefully added by hand, bringing a touch of originality and personality to each item.
At Newtone©, we pride ourselves on controlling every aspect of our production process, from design to final production. It's this total involvement that gives our garments their distinctive aura, an urban style that's both casual and resolutely seventies.
"What sets Newtone© apart is our total commitment to every stage of the creative process."
Contact us
Due to the large number of requests, please note that our response time may be extended.